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# Refund Policy **Last Updated: September 26, 2026** This Refund Policy explains the terms applicable to purchases made through **cameraguidance.store** (“Website”). **Website Owner:** Poonam Devi **Website:** cameraguidance.store **Phone:** (332) 242-4232 ## 1. General Refund Policy CameraGuidance.store provides paid, one-on-one informational guidance relating to doorbell cameras, home security cameras, and smart camera devices. We aim to provide customers with clear information about our services before purchase. Refund eligibility depends on the circumstances of the purchase and whether the requested service has already been provided. ## 2. Cancellation and Refund Requests Customers who wish to request a cancellation or refund should contact us as soon as possible using: **Phone:** (332) 242-4232 Please provide your name, purchase information, date of purchase, and reason for the request so that we can review it. If a cancellation request is received **before the scheduled service has started**, we may provide a full refund, subject to any applicable payment-processing fees or terms disclosed at purchase. ## 3. Completed Services Because our services involve personalized, one-on-one informational guidance, a refund may not be available once the scheduled service has been completed or the customer has substantially received the purchased service. If a customer believes that a service was not provided as described, they may contact us so the circumstances can be reviewed. ## 4. Duplicate or Unauthorized Charges If you believe you were charged more than once for the same purchase or that a transaction was unauthorized, please contact us promptly at **(332) 242-4232**. We will review the transaction and, where appropriate, work with the applicable payment provider to resolve the issue. ## 5. Refund Processing If a refund is approved, it will generally be issued to the original payment method. The time required for the refund to appear in your account may vary depending on the payment processor, bank, or financial institution. ## 6. Third-Party Payments If a transaction is processed through a third-party payment provider, that provider may have additional terms and procedures relating to payment processing and refunds. ## 7. No Refund for Third-Party Products Our business does not manufacture or sell camera hardware. We are therefore not responsible for refunds, warranties, returns, subscriptions, or purchases made directly from third-party manufacturers, retailers, applications, or other external providers. Such requests should be directed to the company that processed the applicable purchase. ## 8. Changes to This Refund Policy We may update this Refund Policy from time to time to reflect changes to our business practices or applicable requirements. Any updated version will be posted on this page with a revised “Last Updated” date. ## 9. Contact Us For questions about this Refund Policy or to submit a refund request, please contact: **Poonam Devi** **CameraGuidance.store** **Phone:** (332) 242-4232